Getting help at UCSF...
Student Health & Counseling Services (SHCS) is staffed by a multidisciplinary, multicultural group of professional therapists and psychiatrists who provide confidential services. SHCS provides crisis intervention, brief individual and couples counseling, as well as groups & workshops for students on a variety of personal, academic and career-related issues.
Our Psychiatry service offers evaluations for medication and ongoing medication monitoring for students.
To see a counselor for the first time, students should call 415-476-1281 or come to the SHCS for more information on next steps.
To make an appointment with a therapist, please call and speak to a nurse or walk in to either the Parnassus or Mission Bay clinic during business hours and ask for a nurse consult. You will discuss your concerns with the nurse, who will then schedule you an appointment with a therapist that best suits your needs.
» If you are in a life-threatening crisis situation, go to the nearest ER. To find a local ER, see ER Locations in SF.
» If you are out of the country and experiencing a mental health crisis, call a Bluecard PPO or visit a local health care provider in your area.
» If you are experiencing a non-life-threatening urgent crisis during business hours, call SHCS at (415) 476-1281 or walk-in to the Parnassus or Mission Bay clinic and ask to speak to a nurse. A SHCS registered nurse will assess your symptoms, ask about your concern and make an appropriate plan of care.
» If SHCS is closed, you can speak with a mental health provider over the phone via our Mental Health Crisis Line. Call (415) 476-1281 and press option #7. This line is answered Monday through Friday 5 pm to 8 am, and 24 hours on weekends and holidays.
Confidentiality is the cornerstone of counseling and psychological services. You have a right to privacy and your written permission must be obtained before we will release information to anyone outside of our clinic, with only limited legal and ethical exceptions. We want you to be aware that counseling records are maintained separately from any other records of the University – including academic, educational and job placement records. If you have questions or concerns about confidentiality, we encourage you to discuss them with our staff.